So its been awhile since my last post, but as some of you may already know about a month and a half ago I had landed my first job as a hostess at a restaurant. Meaning I greet people, seat them, and take to-go orders... That's all. Doesn't sound too bad right? Well its not. Lol. Took me awhile to get the feel of things but within a week I was good to go. Now we can get more in detail about how this new job came about and catch up on other stuff but i'll save that for another post..... Lol.
So anyway, with christmas drawing near lots of my co-workers have been asking me to cover shifts for them since they'll be leaving out of town, in which of course I'm always open to getting more hours in.
More hours = More money (lol)
....and since my job doesn't pay much, I wanted to get as much in as I can.
Up until tonight I was covering shifts for people all week long.... working the days that I was supposed to have off & staying longer than when I was supposed to be done. So I pretty much went into work tonight just totally not into it, cuz I was so tired of working.. I might just be complaining for free, but I honestly jus wanted a little break.
Friday & Saturday nights are by far our busiest nights so there's ALWAYS a waiting list full of angry hungry people... and my shift tonight was the GREETER shift, meaning I'm the one upfront taking names and letting them know how long the wait may be. So who do you think gets yelled at the most? *raises hand* that would be me..
I've dealt with some angry customers who have complained here and there about waiting but tonight was seriously the most above & beyond.... Well, for me at least. Lol.
Apparently there was a misunderstanding on the list with a certain family and the mother had come up to me and basically screamed in my face in front of the rest of the people who were also awaiting a table..... mind you there were like 30-40 people standing around me -__- And it didn't get better when her husband decided to yell at me too..
I understand completely that it sucks to be waiting when you're starving messing up the call list can be highly irritating...... but in this situation, this was honestly not my fault. I'm sure those who deal with people at their jobs everyday understand what I'm goin thru but that was my first REAL face-to-face confrontation.
To be honest, I was highly embarrassed.... I jus wanted to turn around and cry but then I wanted to take my clipboard and shove it up her a**! Lol. Being yelled and humiliated I guess you could say sorta triggered all my stress buildup from the week and as much as I just wanted to breakdown, I didn't. After all it wasn't my fault.
Then there's another person who decides to yell at me because they've been waiting for a half hour when I told him the wait would be ABOUT a half hour..... Heres the thing people don't get, the time we give people is an estimation. Meaning if I say it'll be ABOUT 10 Minutes, don't come up at exactly 10 minutes and ask me why you haven't been sat yet. I don't have eyes in the back of my head to know which tables are open and I can't tell the people who are eating to hurry up, just for you. Its like people just expect me to calculate how long it takes for every single person in the flippin' restaurant to eat their meals......... Oh, but of course there's always one guy who likes to say that he did calculate it in his head and the wait shouldn't be long. Yea, I've definitely gotten one of those. Lol. People are insane I tell ya.....
After that I was jus completely over bein at work...... And even after the lady who had yelled at me were done eating, as she walked passed me to leave she says, "We'd rather have great service".. What a great way to end my all-work-no-play week huh?? Lol. But anyways, with all that aside...... I came straight home and took my crappy night at work out on a movie and ben&jerrys with my husband :)
Tomorrow is a new day.
"Everything is going to be alright. Maybe not today, but eventually."
..this quote saved me.
Xoxo,
Nikki
